Australian Carers understands your needs.
We are on a mission to make the world more accessible. Employed, trained support workers matched to you, with continuity of support guaranteed, in Sydney and Rockhampton.
Our commitment is to you
Engaging the best people in the business
Australian Carers was born out of the urgent need to fill the gap left by NDIS agencies that are not customer focused. Every team member, from management to support workers, is trained and accredited to meet or exceed NDIS standards.
Employed, not contracted
Every support worker is an Australian Carers employee with full benefits. No ABN workers, no outside agencies.
Continuity of support
A large workforce, a dedicated scheduling team and an after-hours line mean you are never without your essential supports.
Audited to NDIS standards
Policies and procedures audited to NDIS Quality and Safeguards Commission standards. Named by the NDIS as an approved provider of support workers.
The social model of disability
We work from a person-centred, strengths-based approach, not the outdated medical model. Your choice and control lead everything.
Our services
We have your NDIS supports covered
From daily personal care to specialist support coordination, our employed support workers deliver the supports in your plan, the way you want them.
Support Coordination
Registered for all three levels of Support Coordination, including Specialist Support Coordination.
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Community Participation
Share your interests and passions with others in your community and build on your social connections.
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In-Home Care
Help with daily living and genuine companionship, so you are never on your own for long.
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Personal Care
Discreet, experienced help with mobility, hygiene and the day-to-day routine.
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Meal Preparation & Healthy Eating
Healthy, delicious meals prepared with you, catering for allergies, intolerances and preferences.
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Household Tasks
Trustworthy, attentive cleaners who do things the way you prefer them done.
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Our goal is to support you to a level where you no longer need support coordination.
Support coordination
Registered for all levels, including Specialist Support Coordination
Our support coordinators live and breathe the NDIS. Individualised, strengths-focused, evidence-based and ethical service provision leading to better outcomes for participants.
- Support Connection (Level 1)
- Support Coordination (Level 2)
- Specialist Support Coordination (Level 3)
- Plan reviews and change-of-circumstance reviews
- Funding monitored so there is no plan overspend
Never without your supports
Your continuity of support is of the highest importance to us
We have a large workforce to ensure it. Read more about what we do to make sure you are never without your essential supports.
Meet our support worker teamHow it works
- 1
Call your nearest branch
Tell us about your situation. We will explain your options and answer your NDIS questions in plain language.
- 2
Meet in the comfort of your home
An experienced team member visits to work out which supports and services you want to access with your plan.
- 3
Get matched with your support workers
We build a tailored care plan from your needs assessment and match you with workers who suit you.
Help with NDIS funding
Do you need help with NDIS funding?
Applying for funding can be frustrating and time consuming. We know the NDIS inside out. Let us help you along the way.
Help with NDIS funding
Why choose us
Is it time to change your NDIS provider?
Our team understands what you are going through. Let us work together to provide the best support worker for your needs.
Change your NDIS provider
Careers
A rewarding career with Australian Carers
A caring, professionally run business that values your skills. Flexible hours and ongoing training.
Join us as a support worker
Let's do this together
Talk to an Australian Carers professional today
Call your nearest branch to discuss your supports, change providers, or ask anything about the NDIS. A real person answers.